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A fintech company is building an AI assistant that helps customers with loan applications. The assistant needs to maintain a professional financial advisor persona, always verify identity before sharing account details, follow specific disclosure regulations, output summaries in a structured format, and avoid making promises about loan approval. The team is designing the system prompt to establish these behaviors throughout the conversation. What is the primary purpose of a system prompt in this context?
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beginner 25 min
System Prompt Design
Based on Anthropic Claude documentation and the CCA-F exam blueprint. Updated June 2026.
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System prompt says 'Always respond in JSON' but model returns plain text. Why?
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Support bot system prompt describes polite behavior but bot gives incorrect answers confidently. What's missing?
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